Fictional sample. This person, these employers and this job are invented. Ines Varga-Lowe ines.varga@example.com | 0400 000 000 | Geelong VIC SUMMARY Night operations lead running a freight dock with 14 people on the roster. Cut late departures from 31 a month to 9 by changing the pick waves and the shift handover. EXPERIENCE Operations Lead, nights Jul 2023 – present Quillmoor Freight, Corio depot - Run the night dock with 14 people on the roster. - Cut late departures from 31 a month to 9 a month by December 2023, by moving pick waves earlier and adding a one-page handover sheet (dispatch log). - Prepare the monthly overtime forecast for the site's budget owner. - No lost-time injuries on my shift since July 2023. All 4 near-miss reports last year closed inside a week. Shift Supervisor Mar 2021 – Jul 2023 Quillmoor Freight, Corio depot - Floor lead for the move from paper pick slips to handheld scanners; IT did the system side. - Wrote the new-starter checklist used by everyone who has started since 2022. Stores Officer Feb 2017 – Feb 2021 Brackenfield Hospital Supply, Geelong - Looked after the stockroom for 3 wards and placed their weekly orders. - Started a weekly count of expiring stock to reduce what was being thrown out. - Trained 2 casuals on the ordering system. EDUCATION Diploma of Logistics 2016 Westgate TAFE CERTIFICATES AND TRAINING - Forklift licence and HR licence, both current. - Two-day Lean Yellow Belt introduction, 2022. SKILLS Tools: Excel (forecasts, pivot tables), handheld scanner systems, ward ordering systems.